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Our Customer Support

SProcure is an international team of experts in engineering, equipment and workwear supply.

We offer flexible terms and individual offers tailored to the needs of your company, our employees operate around the globe and they can process your request and assist you 24/7.  One request is usually processed in a few minutes and our customers can create a request within several minutes.

SProcure has a wide network of reliable suppliers from all over the world offering the best solutions, equipment and workwear for various industries. All equipment and workwear meet international safety standards and are accompanied with all necessary documents required for operation. Our mission is exceptional customer support, flexibility and eagerness to meet all the requirements of our customers.

Our team will help you and make delivery and payment processes smooth and quick. We are also flexible in terms of prices and we always offer you most efficient and valuable solutions. SProcure offers numerous delivery options (multimodal or intermodal delivery, route optimization and door-to-door delivery).

We also provide aftersales support and advanced analytics and forecasting based on your unique circumstances. We have agreements with the best suppliers from all over the world and you can rely on throughout the entire process.

As for software, our vision has been to develop our own unique platform allowing quicker request processing, providing on-time delivery and efficient storage management.

Our brand-new software is designed to optimize and automate all processes from the queries to quotation, purchase and delivery. This innovative solution guarantees our customers a new level of customer support. today we are working on the next release designed not only for internal use but to extend benefits of automation to our customers as well. With the help of our solution, in the near future, most valued and suitable options will be sent to our customers within several minutes.

All the documentation will be processed automatically which eliminates all kinds of human error.

Our platform helps to reduce paperwork and minimizes manual labor, and at the same time it boosts productivity significantly. For us it is a very new solution that guarantees best customer experience, it simplifies and speeds up delivery and procurement procedures.

We also expect new features including even more flexible filters and even faster quoting. We will keep working on new IT-solutions and analytics systems to take customer support on a new level and help your business grow

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